postheadericon Travel Taking a New Dimension

Travel Taking a New DimensionThe trips take on a new dimension to the advancement of Internet and social networks: dialogues in real time, remote location by GPS, recommended accommodations and tourist attractions are just some of the traveling community uses the network of networks.

Today we can give advice about travel, places to visit or avoid, and check hundreds of thousands of recommendations from others when we are in a particular location. It also presents the possibility of becoming “tourism ambassadors” of a destination, providing specific information to other users anywhere: enclaves, walks, museums, places to sleep or eat, etc…

Beyond the distance, status or cultural differences, social networks are built friendships increasingly numerous, and the online experience today takes an interactive and representative. Each, as an active member, makes his own decisions and can change the dynamics of the network at any time, while it is embedded and is influenced by the community in which it is immersed. But as celebrities build social networks in minutes or disseminate valuable information in real time, can “lead to the top” or “bury” a tourism project, based on feedback and positive or negative impact.

In that context is essential for any tourism product to be present in social networks, feedback opinions and suggestions of the tourist 2.0, and seize the opportunity-not all areas have, to receive firsthand feedback from their customers: to discuss real time to guide them, answer their questions and establish a closer relationship with them.

Of note is the power acquired by cyber-tourists with each post, and reputation can be built on an accommodation or tourist destination. It is therefore essential that tourism providers can capitalize on the views and comments received in social networks, even appreciating the criticisms put to them, understanding them as an opportunity for improvement (it is known that customers often do not complain openly … and back are limited to no more.)

Hence the importance of accepting negative feedback, evaluating the opinions expressed by users on the network to generate changes that result in competitive advantage, optimizing care, adding new services or enhancing existing ones.

In short: the experience online, with the vectors of access and the growing frequency, represent an invaluable tool for travelers and travel suppliers. They must learn to capitalize, for increasing feedback to the tourism industry with new models of communication and the development of new technologies.

Possibility Related Posts:

Leave a Reply

You must be logged in to post a comment.